Frequently Asked Questions
1. What types of automotive equipment does AER provide?
AER offers a comprehensive range of automotive service equipment, including vehicle lifts (two-post, four-post, scissor, etc.), wheel service equipment (tire changers, wheel balancers, alignment systems), fluid management systems (oil, DEF, coolant storage and dispensing), A/C service machines, diagnostic and ADAS calibration tools, shop presses, jacks, air compressors, exhaust and dust extraction systems, and industrial fans, sourced from industry-leading vendors like Rotary, Hunter, Graco, and more.
2. How does AER ensure the quality of its products?
AER partners with trusted, industry-leading vendors such as Hunter Engineering, Graco, and NORCO, known for their high-quality, durable equipment. Many products come with certifications (e.g., UL, ALI, SAE standards) and warranties (e.g., NORCO’s limited lifetime warranty). We carefully select vendors with proven track records for reliability and innovation to meet the demands of automotive professionals.
3. Can AER help with facility design and equipment selection for my shop?
Yes, AER provides facility design and layout consultation services through partners like Rotary. We work with you, equipment program managers, and architects to create efficient, space-optimized service areas tailored to your needs, ensuring maximum productivity and profitability.
4. Are the products suitable for both small shops and large fleet operations?
Absolutely. AER’s product range caters to various scales of operations, from small auto shops to large dealerships and fleet maintenance facilities. For example, Fluidall’s stackable tanks are ideal for space-constrained shops, while Hunter’s heavy-duty lifts and alignment systems support multi-axle trucks and commercial vehicles.
5. What support does AER offer for installation and maintenance?
AER collaborates with vendors to provide installation support for equipment like Rotary lifts, Hunter Alignment systems, fluid systems, and exhaust extraction setups. Many vendors, such as Rotary, Hunter Engineering, WORKY and FS-Curtis, offer aftermarket solutions and maintenance services. We can connect you our certified technicians for setup, calibration, and ongoing maintenance to ensure optimal performance.
6. Do you provide equipment for specific needs, like ADAS calibration or A/C servicing?
Yes, AER offers specialized equipment for modern automotive needs. For ADAS calibration, we provide Hunter’s Ultimate ADAS and ADASLink® tools. For A/C servicing, Robinair and MAHLE ArcticPRO machines handle R-134a and R-1234yf systems, including recovery, recycling, and recharging for hybrid and non-hybrid vehicles.
7. Can AER supply equipment compliant with environmental and safety regulations?
AER’s products are designed to meet stringent standards. AER only promotes ALI Certified Lifts to the dealership service department and independent shops. For example, Fluidall’s Roth Double Wall Tanks comply with EPA SPCC regulations, and WORKY’s exhaust and welding fume extraction systems ensure a safe, compliant work environment by removing harmful gases and dust. Many lifts are ALI-certified, and A/C machines meet SAE standards.
8. What are the warranty and service options for the equipment?
Warranty details vary by vendor. For instance, NORCO offers a limited lifetime warranty on select products, while Fluidall provides a 10-year warranty on some pump packages. AER can provide detailed warranty information for each product and connect you with vendor service networks for repairs and parts. Contact us for specific warranty terms.
9. How can I get pricing information for AER’s products?
For pricing details, please contact AER directly through our website or by reaching out to our sales team. Since pricing can vary based on product specifications, customization, and quantity, we’ll provide a tailored quote.
10. Does AER offer training or support for using the equipment?
AER provides training on all products we offer. Yes, many of AER’s vendors provide training resources, such as user manuals, online tutorials, and on-site training through local distributors. For example, Hunter offers guidance on operating ADAS calibration tools, and Robinair provides support for A/C machine operation. AER can facilitate access to these resources to ensure your team is confident in using the equipment. We will ensure you are confident in having all training resources you may require.
11. Installation Timeframes?
AER strives to provide service and installation in a timely manner fitting to your specific needs. After-hours and emergency response is available at an additional fee.
Any other questions?
If you have additional questions or need personalized assistance, please reach out to AER via our website or contact our team directly. We’re here to help you find the right equipment to enhance your shop’s efficiency and success!
References available upon request!